FT Recruitment are supporting our client to recruit for a Service Administrator/ Coordinator to join their team on a Permanent basis. This role will be supporting within the companies service department in a busy and ever growing business.

Key responsibilities:

· Dealing with incoming calls from customers regarding questions, queries or enquiries

· Providing support to customers and building long lasting relationships for return business

· Co-ordinating jobs for engineers to undertake in a timely manner

· Working to deadlines and time objectives in line with companies targets and goals

· Supporting various internal and external stakeholders such as customers, suppliers and internal fellow employees

· Supporting with ad hoc administrative duties as they arise

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Experience and skills required for this role:

· Previous experience in a similar role such as Administration or Customer Service is essential for this position

· Previous experience working in an engineering or equipment department/ industry is highly attractive

· Strong organisation and time management skills

· Good telephone manner and interpersonal skills

· A strong team player with a positive and hardworking attitude

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